CareBridge Consulting
24/7 Operations Partner for Agencies

Every call answered. Every handoff clear.

Responsive people, processes, and insights—24/7.

We run your back-office operations—answering, intake, scheduling, and dispatch—so your team can focus on client care. HIPAA-trained specialists, fast intake turnaround, clean confirmations.

We provide administrative operations for agencies and do not recruit, hire, or post jobs.

<10s
Average answer time
98.7%
On-time confirmations
24/7
Live coverage
HIPAA
Trained staff
CareBridge logo

Services

Operations for agencies—no recruiting, no job postings, no direct care. We handle the admin so you can focus on client outcomes.

24/7 Answering & Intake

We answer your lines as your brand, capture complete intake, and deliver clean, structured handoffs to your team.

Scheduling & Dispatch Coordination

We coordinate schedules, confirm visits, and dispatch notifications with clear, timestamped confirmations.

Quality Assurance Workflows

Checklist-driven QA on required fields, eligibility, and documentation so downstream teams aren’t chasing details.

Escalations & Coverage

Tiered escalation rules, after-hours coverage, and issue triage with audit trails.

How it works

A simple onboarding that gets you reliable coverage fast.

01

Discovery Call

Understand workflows, hours, lines, and escalation paths.

02

Playbook Setup

We draft call scripts, intake fields, and QA checklists for sign-off.

03

Go-Live & Iterate

We launch coverage, monitor metrics, and iterate weekly.