Privacy & Terms

CareBridge Consulting respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your information.

Information we collect

When you use our website, contact form, or scheduling tools, we may collect: your name, email address, phone number, organization name, organization type, organization stage, role, support needs, and any other information you choose to provide. We also collect technical information including IP address, browser type, device information, and pages visited.

How we use your information

We use the information you provide to respond to your inquiries, deliver requested resources, schedule consultations, and improve our services. We do not sell your personal information.

SMS communications

If you opt in to SMS, you may receive recurring text messages from CareBridge. Reply STOP to unsubscribe at any time. See our SMS Terms for details.

Cookies

Our website uses cookies for essential functionality and analytics.

Contact

For privacy questions, contact care@carebridgeconsulting.org.

These Terms of Service govern your use of CareBridge Consulting services, including consulting engagements, training resources, workshops, and digital products.

Services

CareBridge provides operational consulting, training resources, workshops, and implementation support. CareBridge does not provide legal, clinical, licensing, tax, billing, payer, or regulatory advice.

Consulting engagements

Consulting engagements are governed by individual service agreements. The terms in each service agreement supersede these general terms where they conflict.

Digital products

Digital product purchases are governed by the Digital Product Policy.

Intellectual property

All CareBridge materials, including training resources, templates, frameworks, and methodologies, are the intellectual property of CareBridge Consulting. Use is governed by the license you purchase.

Limitation of liability

CareBridge resources are designed for operational education and implementation support. CareBridge is not responsible for outcomes that depend on legal, clinical, licensing, tax, or regulatory factors outside our scope.

By using the CareBridge Consulting website, you agree to these Terms of Use.

Acceptable use

You agree to use this website lawfully and not to interfere with its operation, attempt unauthorized access, or use content in ways that violate our intellectual property rights.

Content

All content on this website is for general informational purposes. CareBridge makes no warranty regarding completeness, accuracy, or applicability to your specific situation.

Links

Our website may include links to third-party resources. CareBridge is not responsible for the content or practices of third-party sites.

This website uses cookies to provide essential functionality and improve user experience. Cookies are small text files stored on your device when you visit a website.

We use essential cookies for site functionality and analytics cookies to understand site usage. We do not use cookies for advertising tracking. You can control or delete cookies through your browser settings.

At or before the point of collection, CareBridge informs California residents of: the categories of personal information collected, the purposes for which it will be used, whether information is sold or shared (CareBridge does not sell), and the retention period for each category.

Categories collected include: contact information, organizational information, professional details, and technical information from website use. Information is collected to respond to inquiries, deliver requested services, and improve site functionality.

California residents have the right to opt out of the sale or sharing of their personal information under the CCPA/CPRA. CareBridge does not sell personal information. If you wish to limit the sharing of your information, please submit a privacy request below.

California residents have the right to limit the use and disclosure of sensitive personal information. CareBridge uses sensitive personal information only as necessary to provide requested services. To request a limitation, submit a privacy request below.

California residents have the right to request access, deletion, correction, or limitation of their personal information. To submit a privacy request:

• Email care@carebridgeconsulting.org with subject "Privacy Request"
• Include the type of request (access, deletion, correction, or limitation)
• Provide information needed to verify your identity

We will respond to verifiable privacy requests within the timeframe required by applicable law.